Shipping time is approximately 15 business days

Shipping time is approximately 15 business days

Privacy Policy

Introduction

Fresh Desert Gold Co. (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or place an order.

Information We Collect

We may collect the following types of information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Account login information

Transaction Information

  • Order details

  • Payment confirmation data (excluding bank account numbers)

  • Order status and shipment records

Verification Information

  • Government-issued identification (when required for AML/KYC compliance)

  • Proof of address

Information We Do NOT Collect

We do not:

  • Store bank account numbers

  • Store ACH or wire transfer credentials

  • Store credit or debit card information

  • Use third-party payment processors

How We Use Your Information

Your information is used to:

  • Process and fulfill orders

  • Verify payments and customer identity

  • Communicate order updates and shipping details

  • Comply with legal, regulatory, and AML requirements

  • Prevent fraud and unauthorized activity

Legal Basis for Processing

We process personal data based on:

  • Contractual necessity (order fulfillment)

  • Legal obligations (AML/KYC compliance)

  • Legitimate business interests (fraud prevention and security)

Data Sharing

We do not sell, rent, or trade your personal information.

Information may be shared only with:

  • USPS (for shipping and insurance purposes)

  • Legal or regulatory authorities when required by law

Data Security

We implement industry-standard security measures, including:

  • SSL encryption

  • Secure servers and restricted access

  • Encrypted customer data storage

Despite these measures, no system can guarantee absolute security.

Data Retention

Customer and transaction records may be retained as required by law for compliance, accounting, and regulatory purposes.

Cookies & Analytics

We may use limited cookies or analytics tools to:

  • Improve website performance

  • Enhance user experience

Cookies do not store sensitive personal or financial information.

Your Rights

Depending on applicable law, you may have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of data (subject to legal retention requirements)

Requests can be submitted using the contact details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect information from minors.

Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to the website.

Contact Information

For privacy-related questions or requests, contact:

Fresh Desert Gold Co.
Email: [support@freshdesertgold.com]

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