Terms and Condition
By accessing or purchasing from Fresh Desert Gold Co. (“Company,” “we,” “us,” or “our”), you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.
1. Eligibility
You must be at least 18 years of age to use this website or purchase any products. By placing an order, you confirm that you meet this requirement.
2. Products
Fresh Desert Gold Co. sells physical gold bullion only, including but not limited to gold bars ranging from 1g to 100g.
All products are:
New
Authentic
Investment-grade
Sealed in original assay packaging (where applicable)
Product images are for reference only and may vary slightly by batch.
3. Pricing & Market Disclaimer
Gold prices fluctuate continuously based on the global precious metals market.
All prices are listed in U.S. Dollars (USD).
Prices are updated daily based on the current market rate.
Pricing may change at any time before an order is paid.
By placing an order, you acknowledge that market prices fluctuate and accept the price shown at the time your order is placed.
4. Payment Terms
Fresh Desert Gold Co. accepts Bank Transfer (ACH or Wire) only.
We do not accept:
Credit cards
Debit cards
PayPal
Stripe
Cryptocurrency
Payment links or third-party wallets
After checkout:
Your order is marked “Awaiting Payment.”
Bank transfer instructions are displayed and emailed automatically.
Payment must be sent using the exact order amount and include the Order Number.
Orders are processed only after funds are received and fully cleared.
5. Order Verification
Payments are matched using:
Customer name
Order number
Exact payment amount
We reserve the right to delay or cancel orders if payment cannot be verified or if discrepancies exist.
6. Cancellations
Orders may be canceled only before payment is sent.
Once payment is sent, orders cannot be canceled.
Unpaid orders may be automatically canceled after a reasonable time period.
7. NO RETURNS / NO REFUNDS / NO EXCHANGES
ALL SALES ARE FINAL.
Due to the nature of precious metals:
We do not accept returns.
We do not issue refunds.
We do not offer exchanges or buybacks.
This policy is non-negotiable.
8. Shipping & Delivery
All orders ship via USPS Registered Mail only.
Shipping includes:
Full insurance equal to order value
Signature required upon delivery
Discreet, unmarked packaging
Tracking number provided once shipped
Processing time:
1–3 business days after payment clears.
We are not responsible for delays caused by USPS, weather events, or circumstances beyond our control.
9. Risk of Loss
Risk of loss transfers to the customer upon confirmed delivery with signature.
If a shipment is lost or damaged in transit, claims will be handled through USPS insurance.
10. Compliance (AML / KYC)
Fresh Desert Gold Co. complies with applicable Anti-Money Laundering (AML) regulations.
We reserve the right to:
Request identity verification
Request additional documentation
Refuse or cancel transactions at our discretion
Failure to provide requested documentation may result in order cancellation.
11. Account Responsibility
Customers are responsible for:
Maintaining the confidentiality of account credentials
Ensuring accurate shipping and contact information
We are not responsible for losses caused by incorrect information provided by the customer.
12. Limitation of Liability
Fresh Desert Gold Co. shall not be liable for:
Market price fluctuations
Delayed shipments beyond our control
Indirect, incidental, or consequential damages
Our total liability shall not exceed the total amount paid for the order.
13. Intellectual Property
All website content, logos, text, images, and branding are the property of Fresh Desert Gold Co.
Unauthorized use is prohibited.
14. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how customer data is collected, stored, and protected.
15. Governing Law
These Terms & Conditions are governed by the laws of the State of Arizona, without regard to conflict of law principles.
16. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time.
Changes will be effective immediately upon posting to the website.
17. Contact Information
For questions regarding these Terms & Conditions, please contact:
Fresh Desert Gold Co.
Email: support@freshdesertgold.com